Thanks for shopping at www.yellowcurtain.in
If you are not entirely satisfied with your purchase, we’re here to help.
Returns & Refunds
You have 5 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
You then need to ship the item to ‘Q/1/61, Deholi Apts,
Baishnabghata Patuli, Kolkata- 700094′ via a courier service of your choice. Once we receive the items and your return is approved, we will deduct the actual forward shipping charge and initiate the refund. At this point we will provide you with a discount code worth Rs.75 for your future purchase.
Exchange of Tshirts
We are obliged to exchange when the Tshirt does not match the measurements mentioned in our size chart. If that’s the case, please take the chest and length measurements and send pics of the same to email@example.com. We will arrange for the pick up and replacement at no extra cost. Similarly, we will arrange for free pick-up and replacement if a wrong size Tshirt has been sent to you by mistake. In this case, please send pics of the size tag to firstname.lastname@example.org.
In all other cases, kindly send the concerned Tshirts to ‘Q/1/61, Deholi Apts,
Baishnabghata Patuli, Kolkata- 700094′ via a courier service of your choice.
Once we receive the Tshirts, we will ship to you the same designs in the sizes you want and also provide you with a discount code worth Rs.75 for future purchase.
Exchange of Mugs
In the unlikely case of transportation damages, you are entitled to refund and replacement of the mug. Once you send pictures of the damage/s, you will receive a discount code worth Rs. 300. Please go ahead and purchase the same item at Rs. 300 OFF.
Non- Refundable/ Non- returnable Products :
Certain products are non-returnable and non refundable. Find below the list of products that cannot be claimed under this refund/ return policy:
2. Made to order products
In case you wish to cancel an order please note that it has to be done within 4 hours of placing the order. To cancel an order please send an email to email@example.com with the order ID.
Please note that by purchasing on www.yellowcurtain.in you are acknowledging to the fact that the final word on refund, return and exchange would always remain with the concerned representative of Yellow Curtain.
If you have any questions on how to return your item to us, contact us.
Email ID: firstname.lastname@example.org
Contact Number: 8-2-9-3-6-9-7-7-9-7